At Pawprintsgear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website pawprintsgear.com. By using our website, you consent to the terms outlined in this policy.

1. Information We Collect
We may collect and process the following types of information:

  • Personal Information: When you place an order or create an account, we may collect your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information
We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and returns.
  • Customer Support: To respond to your inquiries, provide support, and resolve issues.
  • Marketing & Promotions: To send you newsletters, promotional emails, or offers if you have opted in to receive them. You can opt out at any time by contacting us or clicking the “unsubscribe” link in our emails.
  • Website Improvement: To analyze website usage and improve our services.

3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors and shipping companies).
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security
We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that your browser stores on your device to help us analyze website traffic and remember your preferences.

  • You can adjust your browser settings to refuse cookies. However, this may affect your ability to access certain features of our website.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:

  • Access & Correction: You can request access to your personal information and update or correct any inaccuracies.
  • Deletion: You can request the deletion of your personal data under certain circumstances.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in our communications.

8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. By continuing to use our website after changes are made, you agree to the revised policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: service@pawprintsgear.com
Address: 61 North Rd, Lancaster LA1 1LU

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.